top of page

'PRIVACY POLICY'

This Privacy Policy describes how LOUD VTG Co., Ltd. ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website loudvtg.com (the "Site").

Information We Collect

  • Personal Information: When you visit the Site, we may collect personal information such as your name, email address, postal address, phone number, or other similar contact information when voluntarily provided by you.

  • Usage Data: We may automatically collect information about how you access and use the Site, including your IP address, browser type, referring website, pages viewed, and the dates and times of your visits.

Use of Information

We may use the information we collect for the following purposes:

  • To provide, operate, and maintain the Site.

  • To personalize and improve your experience on the Site.

  • To communicate with you, including for customer service, to provide you with updates, and for marketing and promotional purposes.

  • To analyze trends, usage, and activities in connection with the Site.

  • To detect, investigate, and prevent fraudulent transactions and other illegal activities, and to protect the rights and property of LOUD VTG Co., Ltd. and others.

Disclosure of Information

We may disclose your personal information to third parties for the following purposes:

  • To service providers or other third parties who assist us in operating the Site, conducting our business, or serving our users, provided that such parties agree to keep this information confidential.

  • To comply with applicable laws, regulations, legal processes, or governmental requests.

  • To enforce our Terms of Service and other agreements, including investigation of potential violations.

  • To protect the security or integrity of the Site.

  • To exercise or defend the rights, property, or safety of LOUD VTG Co., Ltd., our users, or others.

Security

We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us at contact@loudvtg.com.

TAXES AND DUTIES

The quoted price includes VAT but doesn't cover any import taxes that might apply when your goods arrive in the destination country. Please check with your local customs for any additional duties or taxes. If you require more information, please contact your local customs office or seek professional advice.

NO RETURN POLICY

Returns or cancellations are not accepted. Please ensure you thoroughly inspect the product details and your order before making a purchase.

    Refunds are provided only if the DHL tracking system confirms non-delivery of the product. In such cases, a full refund will be issued. Thank you for your understanding.

PRODUCT QUALITY

LOUDVTG is passionate about vintage fashion and sustainability, offering a transparent, customer-centric shopping experience. Our grading system—Mint

(M), Excellent (E), Good (G), and Fair (F)—clearly indicates item conditions, supported by detailed descriptions and high-quality images. We encourage inquiries and provide additional details or photos upon request. Customer reviews and feedback are highly valued for continuous improvement. By emphasizing the unique charm and history of each piece, along with a commitment to clear communication and customer satisfaction, LOUDVTG aims to make your vintage shopping enjoyable and fulfilling, setting itself apart in the online vintage market.

copyright 2024 @loudvtg.   All right reserved

bottom of page